Job Type:
Home Office Furniture
Sector:
Regulator Of Social Housing
Location:
Yorkshire
3 Services Used:
- Tender process
- Consultations & advice
- Delivery service
Project Info:
Tailored home office furniture and equipment solution to support Yorkshire Housing employees’ transition to remote working during the COVID-19 pandemic.
One of the biggest changes experienced due to Coronavirus is the increased need to work from home. Introducing remote working was an essential evolution for Yorkshire Housing to ensure they maintained their team’s productivity and motivation alongside helping to encourage a positive mental and physical wellbeing.
As approved office furniture dealers on a national framework agreement, our team at Combined Office Interiors was successful in winning a mini-tender award administrated by Yorkshire Housing. We provided detailed advice and guidance during the initial conceptual stage which outlined the project, identified the needs of employees, and created a shortlist of products that would inspire and compliment the architecture and interior design of modern and contemporary homes. To highlight our representation COI designed a personalised product catalogue unique to Yorkshire Housing which enabled the facilities team to provide their employees with a choice of furniture, finishes, and materials, all with the benefit of a single source procurement agreement.
The next step was to develop a customised website with a ‘check out’ facility which gave each employee access to a basket of goods that could be purchased online with a one-off code feature that would be issued and authorised by the Yorkshire Housing’s Facilities Management team.
The secure online facility showcases a collection of freestanding home office desks, ergonomic chairs, and a range of accessories including monitor arms, power outlets, and SAD Lamps. All products were carefully selected for quick delivery and to ensure each product would easily fit through any standard residential door fitting.
The purchasing solution provided to Yorkshire Housing by our COI team offered the capability to arrange multiple orders with single invoicing, alongside detailed analysis reporting.
Every home furniture order was delivered fully assembled and sanitised to each remote worker’s home, all completed by our own delivery and installation team who adhered to social distancing guidelines and government recommendations to safeguard our clients and team.
Homeworkers Tailored Solution Package included:
- Consultations & advice
- Pre-selection of affordable furniture & finishes
- Pre-agreed pricing with no hidden costs
- Delivery service to employee homes
- Detailed analysis reporting
- One source procurement
- Personalised brochures and easy ‘how to order’ guides
- Tailored website ‘online shop’ facility with employee credit purchase codes
- Multiple orders with single invoicing
- All products provided with warranty cover
Testimonial
“From identifying our needs to delivering their promises, Combined Office Interiors were efficient and professional offering a flexible tailored approach that allowed us to offer a good range of products to support staff working at home.
Our area account manager, Steve Robinson was experienced and committed from the offset and was fundamental to ensuring the whole project was delivered successfully including the provision of a digital catalogue, a ‘fuss-free’ online shopping experience, and pre-organised home deliveries.
We’re delighted with the overall service and quality of the furniture supplied. Thank you COI for going above and beyond to meet our needs, especially in challenging circumstances. We look forward to continuing and developing our relationship in the future”.
Jonathon Turton, Procurement Manager
Last Updated on May 11, 2023
