Combined Office Interiors (COI) is excited to share that its ISO9001:2015 certification has been renewed for the next three years.
As a business, COI has always strived to provide its clients with the best possible experience when it comes to office furniture and interiors, and this certification renewal is a testament to those efforts to achieve our goals and our clients’ expectations.
What is ISO 9001?
ISO 9001 is the international standard for Quality Management Systems (QMS). It helps businesses seamlessly streamline processes and systems to ensure products and services conform to rigorous quality, safety, and reliability standards.
The ISO certification also safeguards the processes that surround the product are controlled and performed uniformly. This can be specifically valuable for businesses that would like to reduce costs by eliminating errors and wastage, whilst increasing productivity.
Renewal of ISO9001 certification
COI has undergone a rigorous audit process to demonstrate our compliance with the requirements of the standard. The audit process involved an evaluation of COI’s operations by a third-party certification body, which scrutinised all aspects of the company’s quality management system, including process efficiency, product/service delivery, and customer satisfaction.
COI successfully met all the standard’s requirements and demonstrated its capacity to deliver high-quality products and services.
What It means for our clients
COI has always put clients first by providing high-quality office furniture and interiors. Our robust QMS procedures, approach and compliance with ISO 9001 ensure continuous improvement and effective risk management, guaranteeing satisfaction for our clients.
However, our adherence to Quality Management goes above and beyond just product quality, it supports our drive for continuous improvement and effective risk management.
Benefits and features of COI having a comprehensive Quality Management System include:
- Internationally recognised standard.
- Ensures that the company follows a consistent and effective approach to the delivery of quality products and services.
- Structured framework of audits to assess quality.
- Builds trust and confidence.
- Coordinated approach that promotes consistency in product and service delivery.
View a copy of our current ISO 9001:2015 certification.
You can read more about our company accreditations and certifications including CHAS and Constructionline Gold.
Last Updated on March 21, 2024
