Aftercare

Combined Office Interiors is a business that is committed to customer care. We endeavour to always put our clients’ needs first and respond quickly and efficiently to your every requirement, ensuring complete customer satisfaction from start to finish at every workspace refurbishment.

Office Furniture Aftercare

Here at COI, our service really doesn’t stop once your furniture is delivered and installed. Our professional furniture aftercare service ensures we are on hand to assist with any extras that may have been overlooked including artwork, decorative plants, ergonomic accessories and signage; all of which are carefully selected to enhance and compliment your new workspace.

Warranties

For peace of mind, all our modern, contemporary and traditional office furniture and equipment benefit from at least industry standard guarantees and product continuity for whenever you might need additional furniture in the future. This not only assures that you can expand your furniture collection as your business grows, but it also guarantees product consistency for every piece of furniture.

Sharing our expertise

We will share our knowledge through product demonstrations, deliver workstation DSE assessments and provide any training required; we can also provide operation and maintenance manuals as appropriate.

Office Furniture Care

Commercial furniture maintenance is essential for keeping your workspace looking professional and extending the lifespan of your investments. Therefore, addressing wear and tear promptly will not only retain the aesthetic appeal of your workspace but also ensure functionality, showcasing that well-cared-for office furniture can significantly enhance your work environment and employee productivity.

Speak to our team for regular maintenance and cleaning advice specific to your workspace furniture.

Environmentally Conscious Procurement

Our aftercare services emphasise sustainability with a focus on environmentally conscious practices. We provide sustainable office furniture solutions and incorporate lifecycle thinking into our processes. Additionally, we handle the removal of rubbish and redundant furniture in an eco-friendly manner, reinforcing our dedication to protecting our planet.

Customer Service

We pride ourselves on our exceptional level of customer service, with only one desire – to exceed all our customers’ expectations!

Here is an overview of our furniture aftercare package and what it includes:

• Sustainable office furniture solutions
• Lifecycle Thinking and Reuse, Remanufacture, Repurpose and Recycle Procedure
• Environmentally friendly removal of rubbish and redundant furniture
• Interior fit-out solutions
• Full furniture manufacturer warranty and guarantees
• Plants and planters
• Product continuity
• Monitor Arms and CPU holders
• Seating & workstation assessments
• Blinds
• Key & lock replacements
• Signage
• How to care for your office chairs and soft seating fabric guides (including vinyl and leather upholstered furniture)
• Advice on maintaining your office furniture, incorporating regular cleaning for all types of office furniture including wooden furniture
• Operational and office furniture maintenance manuals
• Ergonomic accessories
• Artwork
• Out-of-business-hours refurbishments (evenings & weekends)

If you have an aftercare query, our team are trained and ready to help.

FAQs